Louis Gray on the 3 stage proces of social media

Louis Gray talks about the 3 stage proces of social media for a company:

  1. Learn the tools
  2. Listen
  3. Engage

You can find Louis Gray on his website, Twitter and/or FriendFeed.

Louis and I made this video at LeWeb 09 in Paris.

By Erno Hannink

Sparring and accountability partner for entrepreneurs who create sustainable positive impact. Explores decision-making. Shares his insights on this in, articles, books (Dutch), podcast, newsletters, and tools. Has a life mission to reduce social and ecological inequality. Father of two children, husband of M., runs, referee for the national soccer league, and uses stoicism for calm. Lives in the Netherlands. Speaks Dutch, English, and German.